Live Arrival & Health Guarantee

Animals

Our animals are covered by a live-arrival guarantee and a 72-hour health guarantee after delivery.

Live feeder insects

Our live feeder insects are covered by a live-arrival guarantee. The 72-hour health guarantee does not apply to live feeder insects.

Approved claims

For approved claims, we offer a replacement when available or a refund. AARC World Exotics covers replacement shipping.

Contact us

For help with a live-arrival or health concern, contact jason@aarcworldexotics.com.